Payment Policy

💳 Payment Policy

At The Quest Books, your security and convenience are our top priorities. We offer multiple safe and reliable payment options for customers across the United States.

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1. Accepted Payment Methods

We accept the following U.S.-based payment options:

Credit & Debit Cards (Visa, MasterCard, American Express, Discover)

PayPal

Apple Pay / Google Pay

Shop Pay / Meta Pay

Buy Now, Pay Later (if enabled through Shopify or other partners)

Gift Cards (The Book Flick-issued only)

💡 All payments are processed in USD (U.S. Dollars).

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2. Secure Payment Processing

Your payment information is handled with the highest level of security:

All transactions are SSL encrypted

We never store your credit card details

Payments are processed through trusted gateways like Stripe, PayPal, or Shopify Payments

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3. Order Confirmation

After a successful payment, you will receive:

A confirmation email with your order details

An invoice/receipt

A follow-up email or SMS with shipping and tracking information

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4. Sales Tax

We collect applicable sales tax based on your shipping address in accordance with U.S. state tax laws.

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5. Cash on Delivery (COD)

COD is not available for orders within the U.S. at this time. All orders must be prepaid through our supported online payment methods.

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6. Refunds & Cancellations

If your order is canceled or returned in line with our Return Policy, a refund will be processed to your original payment method within 5–10 business days.

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7. Payment Issues

If your payment fails or you face any billing issues, please:

Check your card details and billing address

Ensure your card is enabled for online/international transactions

Contact your bank or payment provider

Still need help? Contact us and fill the Form.

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